We collect several types of information from and about users of our Website, including information:

• by which you may be personally identified, such as name, postal address, e-mail address, passport number, property ID or telephone number (“personal information”);
• that is about you but individually does not identify you; and/or
• about your internet connection, the equipment you use to access our Website and usage details.

 We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies.
• From third parties, for example, our business partners.

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
• Records and copies of your correspondence (including e-mail addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes
• Your search queries on the Website.

As you navigate through and interact with our Website, we may automatically collect certain information about your equipment, browsing actions and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system and browser type.

The information we collect automatically is statistical data. It helps us to improve our Website and to deliver a better and more personalized service by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

 The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
• Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To provide you with notices, including expiration, billing and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any project or services we offer or provide.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’ projects and services that may be of interest to you. If you do not want us to use your information in this way, please contact us at dpo@eaglehills.com

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers and other third parties we use to support our business
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information with your consent.

We ensure that all third parties handling personal data comply with UAE PDPL and implement appropriate security measures.

We may also disclose your personal information:

• To comply with any court order, law or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an e-mail stating your request to dpo@eaglehills.com
• Promotional Offers from the Company. If you do not wish to have your e-mail address or contact information used by the Company to promote our own or third parties’ projects or services, you can opt-out by sending us an e-mail stating your request to dpo@eaglehills.com

 Data Subjects' Rights

Under the UAE PDPL, you have the following rights regarding your personal data:

1. Right to Access: You may request details of the personal data we hold about you.
2. Right to Rectification: You may request correction of any inaccurate or incomplete personal data.
3. Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for its original purpose.
4. Right to Restriction of Processing: You may request that we limit the processing of your personal data under certain conditions.
5. Right to Object: You may object to the processing of your personal data based on legitimate interests, direct marketing, or automated decision-making.
6. Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format, and request its transfer to another service provider where technically feasible.
7. Right to Withdraw Consent: If we process your data based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of prior processing.
8. Right to Lodge a Complaint: You have the right to file a complaint with the UAE Data Office if you believe your data protection rights have been violated.
9. Right to be Notified of a Data Breach: If a data breach occurs that may pose a high risk to your rights and freedoms, we will notify you promptly as required by law.

To exercise any of these rights, please contact us at dpo@eaglehills.com.

Cross-Border Data Transfers

We may transfer your personal data to third parties located outside the UAE for purposes such as data storage, business operations, or service provisioning. When transferring personal data internationally, we ensure that:

• The recipient country provides an adequate level of data protection as determined by UAE authorities, or
• We implement appropriate safeguards, such as standard contractual clauses (SCCs) or legally binding corporate rules, or
• We obtain your explicit consent for the transfer. If you require further details about international data transfers, please contact us.

Data Retention Policy

We retain your personal data only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy.
• Comply with legal, regulatory, or contractual obligations.
• Resolve disputes and enforce our agreements.

Data Breach Notification

We take appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse. However, in the event of a data breach, we will:

• Notify the UAE Data Office and relevant authorities as required under UAE PDPL.
• Inform affected individuals without undue delay, providing details of the breach and recommended actions.
• Take necessary remedial actions to mitigate risks and prevent future incidents.

If you suspect any security vulnerability related to your data, please contact dpo@eaglehills.com immediately.

Complaint Mechanism

If you believe we have not handled your personal data in compliance with UAE PDPL, you have the right to:

• Contact Us First: We encourage you to reach out to us directly at dpo@eaglehills.com to resolve your concerns.
• Escalate to the UAE Data Office: If you are unsatisfied with our response, you may file a complaint with the UAE Data Office or the relevant data protection authority.
• Seek Legal Remedies: You may also pursue legal action if you believe your data protection rights have been violated.

We take all complaints seriously and strive to resolve them in a fair and timely manner.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website e-services. You may also request to update any personal information we hold about you by contacting us at dpo@eaglehills.com

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

Should you have any questions or comments about this privacy policy and our privacy practices, contact us at dpo@eaglehills.com